General Shipping Information
For items which are already made, we aim to ship the item the following working day. If this changes for any reason, for example if there is a postal strike, then we will get in touch to give you an updates despatch date.
All Parcels will be sent Royal Mail First Class
Shipping Rates
UK: FREE DELIVERY
Europe: £10 Flat Rate Fee
USA & Canada: £18 Flat Rate Fee
Australia & New Zealand: £20 Flat Rate Fee
Returns
If you change your mind or not happy with one of our pre-made items, please get in touch via the Contact Page on the website to let us know.
Please note that this must be done within 14 days of receiving the item/s to be eligible for a refund. Furthermore, all items must be in resalable condition and you must make the arrangements and pay for the return of the item to the return address listed on the invoice. If these conditions are not met, you will not be eligible for a refund.
ALL BESPOKE ITEMS ARE NON-REFUNDABLE
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